Recruiters and search firms

How executive search firms actually work

Executives spend careers dealing with search firms and are almost never told how the economics run. It is not a secret, and it explains the parts that feel personal but are not.

The client is the company

A search firm is engaged by an employer to fill a specific seat, and is paid by that employer. You are not the customer. You are the raw material of the product being delivered — which sounds harsh and is simply the structure. Good consultants treat candidates extremely well within it, but no amount of goodwill changes who is paying.

Two arrangements are common. In one, the firm is paid in stages regardless of who is eventually hired, which buys the company a thorough process. In the other, the firm is paid only if its candidate is hired, which makes speed and volume rational. Neither is dishonest; they simply produce different behaviour toward you.

What that structure predicts

Why you hear nothing between stages

Updating candidates is unpaid work on a mandate that is already running late. Silence is the default unless a consultant chooses otherwise.

Why they cannot place you anywhere

They are filling a brief, not representing you. If you do not match the brief, there is nothing to be done, however good you are.

Why they may not call you again

A consultant works the seats they are given. Your fit with next year's mandate is unknowable today.

Why the process can end abruptly

Mandates are cancelled, filled internally, or restructured. The candidate is usually the last to be told because there is no fee attached to telling them.

A search firm is not indifferent to you. It is accountable to somebody else, and accountability is what drives behaviour.

How to be genuinely useful to one

  • Be precise about what you want and what you will not consider. Vague candidates are hard to place and get remembered as hard work.
  • Answer quickly, even to say no. Responsiveness is the single most valued trait a consultant can report to a client.
  • Offer names when a search is not for you. Helping fill a brief you cannot fill is the most reliable way to be remembered by the person filling it.
  • Never oversell. A consultant who puts you forward and is embarrassed will not do it twice.

The honest limit

A relationship with a search firm is worth having and cannot be the plan. Their mandates arrive when they arrive, in sectors you do not choose, at a level set by their client. Any search that depends entirely on somebody else's brief matching your ambition is a search you do not control.

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See it against your own companies

A short call, your target list, and an honest answer about whether this fits how you are running your search.